Uniqlo Return Policy: Everything You Need to Know Before Returning

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Understanding the Uniqlo return policy can save you time, effort, and frustration when dealing with online or in-store purchases. At ReturnPolicyAdvisor, we break down the key aspects of the policy into actionable points.

1. Return Window: Know Your Timeline

In-store and online purchases must be returned within 30 days of the purchase or delivery date.

Items returned beyond this window may not be eligible for refunds or exchanges.

2. Condition of Items: Keep Tags and Packaging

Products must be unworn, unwashed, and in original condition.

Keep original tags, receipts, and packaging to ensure smooth processing.

Final sale items or altered garments are non-returnable.

3. Return Method: Online vs. In-Store

Online purchases can be returned by mail through Uniqlo’s return portal.

Returns for store purchases must be made at the same physical store location.

Uniqlo does not currently support cross-channel returns (e.g., returning online orders in-store).

4. Refund Processing: What to Expect

Refunds are issued to the original payment method within 7–10 business days after return approval.

Shipping fees and handling charges are non-refundable, unless due to Uniqlo’s error.

5. Exceptions & Tips from ReturnPolicyAdvisor

Gift returns may be eligible for store credit.

Always double-check the return label instructions.

Contact Uniqlo customer support for issues with defective or wrong items.

At ReturnPolicyAdvisor, we aim to simplify brand policies. Whether shopping for basics or seasonal styles, knowing the Uniqlo return policy helps ensure a seamless post-purchase experience.